Sign in or 
Location: US - Slingshot
Discussion: Ripoff company with defective modems
Category:
Discussion Forum /
General Discussion
Share this
Showing 3 posts
MoonHowler2009 |
Ripoff company with defective modems
May 10 2009, 3:57 PM EDT
I purchased a Slingshot Prepaid modem in February. i was thrilled to get broadband after being online dialup for 2 1/2 years. Now I regret purchasing the modem. First, the modem's built-in flash drive was never accessible by my computer. Second, the modem would deactivate frequently while plugged into my USB port. I would hear the "hardware removed" sound and the modem's green LED would be off. I would have to remove and plug the modem back in to get my computer to detect it again. This doesn't happen with my other USB devices.The last straw was this past Friday, when I was suddenly disconnected from the service for no reason. I used the Connection Manager software to try to log back in. I clicked Connect. it said "connecting", but instead of connecting, it simply went back to "device is ready". It has been that way ever since. Slingshot does not respond to their contact form or emails. They are virtually impossible to reach on the phone, either with their Arizona number or the 866 number. All I get is a busy signal, a perpetually ringing phone or a recording telling me to call back later. I will wait for either Cricket to bring their prepaid broadband to my area or for Virgin Mobile USA to introduce a prepaid broadband service. These are at least known companies that can actually be reached. 12 out of 12 found this valuable. Do you? |
|
Posted Anonymously |
1. RE: Ripoff company with defective modems
Jun 13 2009, 2:36 PM EDT
I too purchased a Slingshot Prepaid device , it worked great for the 2 free months you get when you pay 249.95 for the device. i renewed for 30 days at 59.95. They took my money and I have not been able to get on line since. that was May 5, 2009, They do not answer phone at either number, they do not respond to emails. I hope someone can come up with a solution, i want my money back.
Do you find this valuable?
|
|
MoonHowler2009 |
2. RE: Ripoff company with defective modems
Jun 13 2009, 3:07 PM EDT
I've been using Millenicom for about a month now. They cost $60/month, piggyback on the Verizon network and like with Slingshot, there is a 5 GB cap that you must be careful not to exceed.
Do you find this valuable?
|
